Privacy policy
Privacy Policy
This Privacy Policy describes how AlphaLab Co collects, uses, and discloses your personal information when you use our services.
1. Who We Are
AlphaLab Co operates this store and provides all related services, including products, content, and customer experience.
Our store is powered by Shopify.
2. Personal Information
“Personal information” means any information that identifies or can reasonably be linked to you.
It does not include anonymous or de-identified data.
3. Information We Collect
Contact Information
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Name
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Billing and shipping address
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Phone number
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Email address
Payment Information
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Credit/debit card details
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Payment confirmations
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Transaction details
Account Information
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Username and password
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Preferences and settings
Activity & Transactions
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Items viewed, added to cart, or purchased
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Returns, exchanges, cancellations
Communications
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Messages sent to us
Device & Technical Data
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IP address
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Browser and device information
Usage Data
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Interaction with our website
4. How We Collect Information
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Directly from you (account, orders, contact)
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Automatically (cookies and tracking technologies)
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From service providers
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From partners and third parties
5. How We Use Your Information
To Provide Services
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Process orders and payments
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Manage your account
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Handle shipping, returns, and exchanges
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Personalize your experience
Marketing & Advertising
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Send promotional messages
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Show relevant ads
Security & Fraud Prevention
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Protect accounts and transactions
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Detect illegal activity
Customer Support
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Respond to inquiries
Legal Compliance
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Comply with laws and legal requests
6. Sharing Your Information
We may share your data with:
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Shopify and service providers (payments, hosting, analytics, shipping)
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Marketing and advertising partners
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Affiliates and business partners
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Authorities when legally required
We may also share data with your consent or during business transactions.
7. Shopify
Our store is hosted by Shopify, which processes data to operate and improve the service.
Your data may be processed outside your country.
8. Third-Party Links
We are not responsible for the privacy or security of third-party websites linked on our store.
9. Children’s Data
Our services are not intended for children.
We do not knowingly collect personal information from minors.
10. Security & Retention
No system is completely secure.
We retain your data only as long as necessary to provide services and meet legal obligations.
11. Your Rights
Depending on your location, you may have the right to:
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Access your data
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Request deletion
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Correct your data
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Request data portability
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Opt out of targeted advertising
EU/UK Users
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Request restriction or objection to processing
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Withdraw consent
To exercise your rights, contact us.
12. Marketing Preferences
You can unsubscribe from marketing emails at any time.
You may still receive service-related emails.
13. Complaints
You may contact us with concerns or file a complaint with your local data authority.
14. International Transfers
Your information may be processed outside your country using legal safeguards where required.
15. Updates
We may update this Privacy Policy from time to time.