Terms of service

Terms of Service

1. Overview

Welcome to AlphaLab Co. These Terms of Service govern your use of our website, products, and services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree, do not use our Services.

2. Access & Accounts

You must be at least the age of majority in your jurisdiction
You agree to provide accurate and complete information
You are responsible for your account and all activity under it
You may not transfer or sell your account

3. Products

Product descriptions and images are provided as accurately as possible
Actual appearance may vary depending on your device
We may change or discontinue products at any time
We may limit quantities per customer or region

4. Orders

Placing an order is an offer to purchase
We may accept or decline any order at our discretion
Orders are only confirmed after payment is processed
We may not be able to cancel orders after confirmation
Orders are for personal use only, not resale

5. Pricing & Billing

Prices may change at any time
Final price is shown at checkout
Prices may not include taxes, shipping, or import fees
You agree to provide accurate billing and payment details
You authorize us to charge your payment method

6. Shipping & Delivery

Delivery times are estimates, not guarantees
We are not responsible for carrier delays or customs issues
Risk transfers to you once the item is handed to the carrier

7. Intellectual Property

All content on this site belongs to AlphaLab Co or its licensors
You may not copy, reproduce, or use content without permission
All rights are reserved

8. Third-Party Tools

We may provide access to third-party tools “as is”
We are not responsible for their performance or reliability
Use them at your own risk

9. Third-Party Links

We are not responsible for third-party websites
Access them at your own risk

10. Shopify

Our store is powered by Shopify, but all purchases are made directly with AlphaLab Co. Shopify is not responsible for transactions between you and us.

11. Privacy

Your use of our Services is also governed by our Privacy Policy.

12. Feedback

Any feedback you submit may be used by us without restriction
You confirm you have the rights to share such content
We are not obligated to respond or compensate

13. Errors

We may correct errors, inaccuracies, or omissions at any time, including after an order is placed.

14. Prohibited Use

You may not:

Use the Services for unlawful purposes
Violate any laws or rights
Upload harmful code or spam
Attempt to hack, scrape, or interfere with the site
Impersonate others

We may suspend or terminate access if you violate these Terms.

15. Termination

We may terminate your access at any time without notice.
You remain responsible for any outstanding obligations.

16. Disclaimer of Warranties

Services and products are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted or error-free service.

17. Limitation of Liability

To the fullest extent permitted by law, AlphaLab Co is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

18. Indemnification

You agree to indemnify and hold AlphaLab Co harmless from any claims arising from your use of the Services or violation of these Terms.

19. Severability

If any provision is found invalid, the remaining provisions remain in effect.

20. Entire Agreement

These Terms constitute the full agreement between you and AlphaLab Co.

21. Assignment

You may not transfer your rights under these Terms.
We may assign our rights at any time.

22. Governing Law

These Terms are governed by applicable laws in the jurisdiction where AlphaLab Co is based.

23. Changes

We may update these Terms at any time. Continued use of the Services means you accept the changes.

24. Contact

support@alphalabco.com
2711 Centerville Road, Suite 400
Wilmington, DE 19808
United States